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Ashghal > Home > Media Hub > Press Releases Ashghal and the Ministry of Interior Establish a New E-link System

The Public Works Authority ‘Ashghal’ and the Ministry of Interior Establish a New E-Link System

9/21/2021

The e-link ensures that the data exchange and electronic authentication process quickly and securely

Within the framework of the digital transformation plan of the Public Works Authority ‘Ashghal’ and in order to facilitate procedures for citizens and residents, Ashghal and the Ministry of Interior, represented by the General Directorate of Traffic, established an e-link system that exchanges information about traffic accidents that result in damage to state property automatically. The new system should contribute to cancelling all paperwork between the two parties in this regard.

Ms. Abeer Faleh Al Hajri, Information Systems Department Manager in Ashghal, confirmed that the e-link comes within the framework of the joint efforts between the Public Works Authority ‘Ashghal’ and the General Traffic Department with the aim of developing integrated procedures that are electronically linked between both parties.

She added, “The e-link ensures that the data exchange and electronic authentication process is done quickly and securely through the government linkage network, allowing the two parties to develop this integration in the future according to needs.”

Eng. Ahmed Rashid Al Kubaisi, Roads Operation and Maintenance Department Manager, said “We focus on the value of our services and we aim through this integration to improve and develop our procedures and customer service regarding requests related to compensation for damages caused by accidents.”

He stressed that this link contributes to enhancing the responsibility and accountability of customers and insurance companies while reducing dependency on customers to submit requests to Ashghal, which increases work productivity and improves customer experience.